General Conditions of Sale

Art. 1 - General provisions
1. The user navigating this area accesses Cotton_and_Tips, accessible via the url: The navigation and the transmission of a purchase order on the site imply the acceptance of the Conditions and Data Protection Policies adopted by the site indicated therein.
2. These General Conditions of Sale apply to the sale of goods and the provision of services with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (D.lgs. n. 206/05 as amended by D.lgs. n. 21/14 and D.lgs. 70/03) by

Noha Andrea Foletti
Place of Birth: Codogno
Date of birth: 07/10/2002
Residence: via papa giovanni XXIII, 32 Fombio (LO) 26861
Fiscal Code: FLTNND02R07C816J
VAT: IT13016960968
3. The user is obliged, before accessing the products and services provided by the site, to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.
4. You are invited to download and print a copy of the purchase form and these General Conditions of Sale whose terms Cotton_and_Tips reserves the right to change unilaterally and without notice.
5. You may use the site and then access products and services provided by it and purchase them in the following languages:

Art. 2 - Subject
1. These General Conditions of Sale govern the offer, submission and acceptance of purchase orders for goods and services on Cotton_and_Tips and do not govern, instead, the provision of services or the sale of products by subjects other than the seller that are present on the same site through links, banners or other hyperlinks.
2. Before placing orders and purchasing products and services from different parties, we suggest checking their conditions of sale.

Art. 3 - Conclusion of the contract
1. In order to conclude the purchase contract, the form shall be completed in electronic form and transmitted by following the instructions for completion.
2. It shall contain a reference to the General Conditions of Sale, information on each service purchased and images of each product and its price, the means of payment that can be used, the methods of delivery of the purchased products and the relative shipping and delivery costs, a reference to the conditions for the exercise of the right of withdrawal; methods and times of return of the purchased products. The seller is not responsible for the possible inadequacy of the graphic representations of products shown if due to technical reasons, since the representations have merely illustrative function.
3. Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the Notice on the right of withdrawal and the processing of personal data.
4. The contract shall be concluded when the seller receives the form completed by the user, after verifying that the data contained therein are correct.
5. The user shall be obliged to pay the price from the moment the online order submission process is completed. This will happen by clicking on the "Quick Check-out OR Decide/Confirm" button at the end of the wizard.
6. Once the contract has been concluded, the seller shall take charge of the order for its processing.

Art. 4 - Registered users
1. In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide his personal data in a correct and truthful manner.
2. Upon registration, the user will receive a confirmation email in the email provided by him. The confirmation must be communicated within 10 minutes. After this period, in the absence of confirmation, Cotton_and_Tips will be released from any commitment to the user.
3. The confirmation will in any case exonerate Cotton_and_Tips from any responsibility for the data provided by the user. The user undertakes to inform Cotton_and_Tips in a timely manner of any changes to their data at any time communicated.
4. If the user then communicates incorrect or incomplete data or even if there is a dispute by the parties concerned about the payments made, Cotton_and_Tips will have the right not to activate or to suspend the service until the remedy of the relative deficiencies.
5. At the first request for activation of a profile by the user, Cotton_and_Tips will assign the same username and password. The latter acknowledges that these identifiers constitute the system for validating the user’s access to the Services and the only system suitable to identify the user that the acts performed through such access will be attributed to him and will have binding effect in his comparisons.
6. The user undertakes to maintain the confidentiality of his access data and to preserve them with due care and diligence and not to transfer them even temporarily to third parties.

Art. 5 - Product availability
1. Product availability refers to actual availability at the time of placing the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of several users, the products could be sold to other customers before the order confirmation.
2. Even after the order confirmation e-mail has been sent, cases of partial or total unavailability of the goods may occur. In this case, the order will be automatically corrected with the removal of the unavailable product and the user will be immediately informed by e-mail.
3. If the user requests the cancellation of the order by terminating the contract, Cotton_and_Tips will refund the amount paid within 30 days from the moment Cotton_and_Tips became aware of the buyer’s decision to terminate the contract.

Art. 6 - Products offered
1. Cotton_and_Tips markets:
clothing and clothing customized by customer
2. The offer is detailed on our website at the link:

Art. 7 - Payment methods and prices
1. The price of the products and services shall be as indicated on the website from time to time, unless there is a manifest error.
2. In the event of an error, Cotton_and_Tips shall notify the purchaser as soon as possible, allowing the order to be confirmed at the right amount or to be cancelled. In any event, Cotton_and_Tips will not be obliged to supply the goods sold at the lower price wrongly indicated.
3. Site prices include VAT and do not include shipping costs. Prices may change at any time. The changes do not concern orders for which an order confirmation has already been sent.
4. Once the desired products and services have been selected, they will be added to the cart. Simply follow the purchase instructions, entering or verifying the required information at each step of the process. The order details may be changed prior to payment.
5. Payment may be made by:
credit cards
shop pay

Art. 8 - Delivery
1. Cotton_and_Tips ships throughout Italy, excluding the Vatican City State and the Republic of San Marino.
2. Cotton_and_Tips will only deliver to the user’s domicile, provided at the time of purchase.
3. The delivery shall be made, for the Italian territory, generally by a maximum of 30, or, if no delivery date is specified, by the deadline estimated at the time of the selection of the delivery method; and in any case, within a maximum period of thirty days from the date of confirmation.
4. As far as the European Union countries are concerned, the delivery will be made in a maximum of 20 days, and in any case, within a maximum of thirty days.
5. In extra-EU territories, delivery will take approximately 60 days.
6. If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify where the order is located and how to arrange a new delivery.
7. If you are unable to be present at the place of delivery at the agreed time, we ask you to contact us again to arrange a new delivery date.
8. If delivery cannot take place due to causes not attributable to us thirty days after the date on which the order is available for delivery, we will assume that you intend to terminate the contract.
9. As a result of termination, the amounts shall be refunded, including delivery costs, excluding any additional costs arising from the choice of a different delivery method than the ordinary method offered without undue delay; and in any case, within 30 days from the date of termination of the contract. The transportation resulting from the termination of the contract may have additional costs that will be borne by the buyer.

10. Shipping costs shall be borne by the purchaser and shall be explicitly indicated when placing the order.
11. The services provided by the website will be delivered to the customer in 25 days and in any case no later than 30 days after the purchase made on the website.
12. The services will be available online or sent to the email address provided by the customer at the time of purchase.
13. If the delivery cannot take place for reasons not attributable to any party, the user will NOT be refunded in full of the payment. Unless otherwise decided by Cotton_and_Tips.

Art. 9 - Transfer of risk
1. Risks relating to products shall be borne by the purchaser from the time of delivery. Ownership of the products shall be deemed to have been acquired upon receipt of full payment of all amounts due in respect of the products, including shipping costs, or at the time of delivery, if such payment is made later.

Art. 10 - Warranty and commercial conformity
1. The seller is not responsible for any defect of the products offered on the site, in accordance with the provisions of Italian law.
2. If the purchaser has concluded the contract as a consumer, that is, any natural person acting on the site for purposes unrelated to the entrepreneurial or professional activity which may be carried out, this warranty is valid provided that the defect occurs within 24 months from the date of delivery of the products; that the purchaser submits a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was recognized by the latter; that the online return form is correctly completed.
3. In the event of non-compliance, the consumer who has concluded the contract as a consumer shall have the right to have the products brought back into conformity free of charge by repair or replacement, or to obtain an appropriate price reduction or the termination of the contract in respect of the disputed goods and the consequent refund of the price.
4. All costs of returning defective products shall be borne by the purchaser.

Art. 11 - Withdrawal
1. In accordance with the legal provisions in force, the purchaser has the right to withdraw from the purchase without penalty and without specifying the reason, within the period of 14 days pursuant to art. 57 of Legislative Decree 206/2005 from the date of receipt of the products.
2. In the case of multiple purchases made by the purchaser with a single order and delivered separately, the 30-day period shall run from the date of receipt of the last product.
3. If you wish to exercise your right of withdrawal from your purchase on Cotton_and_Tips, you may do so by:
4. The purchaser must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively send the standard withdrawal form, referred to in Annex I, part B, Legislative Decree 21/2014 not mandatory.
5. The goods shall be returned to:
contact to request the address
6. The goods must be returned intact, in the original packaging, complete in all its parts and complete with the tax documentation attached. Subject to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum of 4 days any shipping costs incurred by the user.
7. The costs incurred for returning the goods shall be borne by the user.
8. As provided by art. 56 paragraph 3 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the site may suspend the refund until receipt of the goods or until proven by the buyer to have returned the goods.
9. The right of withdrawal will not apply if the services and products of Cotton_and_Tips are included in the categories of art. 59 of Legislative Decree 206/2005.

10. The site will make the refund using the same means of payment chosen by the buyer at the time of purchase. In the case of payment by bank transfer, and if the user intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary to make the refund.

Art. 12 - Data processing

1. The purchaser’s data shall be processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the appropriate section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy).

Art. 13 - Safeguard clause

1. In the event that one of the clauses of these General Conditions of Sale is null and void for any reason, this shall in no case affect the validity and compliance with the other provisions of these General Conditions of Sale.

Art. 14 - Contacts

1. Any request for information may be sent by e-mail to, by telephone to the following telephone number: +39 351826 3396.

Art. 15 - Applicable law and place of jurisdiction

1. These General Conditions of Sale shall be governed by and construed in accordance with Italian law, without prejudice to any other overriding mandatory rule of the purchaser’s country of habitual residence. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law.
2. Any disputes relating to and/or consequent thereto shall be resolved exclusively by the Italian courts. In particular, if the user is a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.

These conditions were drafted on 02/07/2023.